Shipping Policy

Shipping

We currently ship within the United States. Available services, charges and estimated delivery windows are shown at checkout before payment.

Free U.S. shipping

Qualifying orders of $300 or more receive free standard shipping automatically at checkout. Taxes and non-product charges do not count toward the threshold.

Order processing

Orders begin processing after payment is confirmed. If an item requires additional preparation time, the timing will be noted on the product page or communicated by email.

Tracking and delivery

When tracking is available, it will be sent to the email address used at checkout. Please review your shipping address carefully before placing your order. Contact info@mahjongatfour.com or call (865) 436-3517 promptly if a correction is needed.

Delays or damaged packages

Carrier delays can occur after an order leaves our care. If your package is delayed, missing or arrives damaged, contact us with your order number and photos when applicable so we can help.